Refund Policy

1. Our Commitment to Quality

At AdSense Analytics Pro, LLC, we are committed to delivering professional-grade training that provides measurable value to digital publishers and business professionals. We understand that investing in professional development and certification programs is an important strategic decision, and we want you to feel confident in your enrollment. Our 30-day satisfaction guarantee reflects our commitment to your professional growth and success.

This policy is designed to be fair to both our enrolled professionals and our business. We appreciate clients who engage with our training content in good faith and are committed to providing refunds when professional expectations aren't met.

2. Refund Eligibility

You are eligible for a full refund if:

• You request a refund within 30 days of your original purchase date
• You purchased the product directly from bingmastery.com
• You have not violated our Terms of Service
• You have not shared or distributed the purchased content

3. How to Request a Refund

To request a refund, please follow these steps:

1. Contact Us: Email [email protected] with "Refund Request" in the subject line
2. Provide Information: Include your order number, email address used for purchase, and reason for refund (optional but helpful)
3. Wait for Confirmation: We will review your request and respond within 1-2 business days
4. Receive Refund: Approved refunds are processed within 5-10 business days

Order Number: [Your Order Number]
Purchase Email: [Your Email]
Reason: [Optional - helps us improve]

Please process my refund request.
Thank you.

4. Refund Processing

4.1 Review Process

Upon receiving your refund request:

• Our support team will review your request within 1-2 business days (Monday-Friday, excluding holidays)
• We may request order verification to confirm purchase details
• Most refund requests are approved within 24 hours of review
• You will receive an email notification regarding the status of your request

4.2 Processing Timeline

Once your refund is approved:

• Day 1-2: Refund initiated to your original payment method
• Day 3-10: Refund appears in your account (timing depends on your financial institution)
• Email Confirmation: Sent immediately upon refund initiation

4.3 Refund Method

Refunds are always issued to the original payment method:

• Credit Cards: Refunded to the same card (appears as a credit on your statement)
• Debit Cards: Refunded to the same card
• Digital Wallets: Refunded to the same wallet account (Apple Pay, Google Pay, etc.)

Important: We cannot issue refunds to different payment methods, accounts, or third parties due to fraud prevention policies.

5. Non-Refundable Items

The following items are not eligible for refunds:

• Purchases made more than 30 days ago
• Products obtained through unauthorized channels (not from bingmastery.com)
• Consultation sessions that have already been completed
• Promotional or discounted products marked as "Final Sale" (we clearly mark these)

6. Refund Denials

We reserve the right to deny refund requests if:

• The refund request is made after the 30-day window
• You have violated our Terms of Service
• There is evidence of content sharing or distribution
• Multiple refund requests suggest abuse of our policy
• The purchase was obtained fraudulently

If your refund is denied, we will provide a clear explanation via email.

7. Partial Refunds

Partial refunds are not available. Our refund policy offers a full 100% refund within the 30-day guarantee period.

8. Chargebacks and Disputes

Please Contact Us Before Filing a Chargeback:

We encourage you to contact our support team at [email protected] before initiating a chargeback or payment dispute with your bank. We are committed to resolving any legitimate concerns quickly and fairly.

Consequences of Unauthorized Chargebacks:

If you file a chargeback without first attempting to resolve the issue with us:

• Access to purchased content will be immediately suspended pending investigation
• Your account may be permanently restricted
• You may be subject to collection efforts if the chargeback is deemed fraudulent
• We reserve the right to pursue legal action for fraudulent chargebacks

Legitimate Disputes: If you have a valid concern about unauthorized charges or billing errors, please contact us immediately. We will investigate and resolve legitimate issues promptly.

9. Duplicate Purchases

If you accidentally purchased the same product twice, please contact us immediately. We will refund the duplicate purchase at any time, even beyond the 30-day window.

10. Subscription Renewals

For renewal or subscription-based products:

• You can cancel anytime before the renewal date
• Refunds for renewal charges follow the same 30-day policy
• Cancellation requests must be received at least 48 hours before renewal

11. Consultation Sessions

For products that include consultation sessions:

• Full refunds available before the session is scheduled
• Partial refunds may be considered if cancelled with 48+ hours notice
• No refunds after the consultation has been completed
• Rescheduling is always available at no extra charge

12. Product Support

Before requesting a refund, please consider reaching out for support:

• Technical issues accessing your product
• Questions about product content
• Help implementing strategies
• Missing download links

Our support team is here to help: [email protected]

13. Exchange Policy

We do not offer product exchanges. If you purchased the wrong product level:

1. Request a refund within 30 days
2. Purchase the correct product

Alternatively, contact us at [email protected] and we may be able to help with an upgrade or adjustment.

14. Updates to Refund Policy

We reserve the right to modify this refund policy at any time. Changes will be effective immediately upon posting on this page. However, any changes will not affect orders placed before the update.

15. Contact Information

For refund requests or questions about our refund policy:

• Email: [email protected]
• Subject Line: "Refund Request" or "Refund Policy Question"
• Response Time: 1-2 business days
• Website: https://bingmastery.com
• Company: Bingmastery, LLC